Privacy Policy

Introduction

Welcome to Fancy Dress Store! We believe that protecting your privacy is as important as helping you find the perfect costume. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website at costumeproduct.com or make purchases from our enchanting collection.

Information We Collect

To create your magical shopping experience, we collect the following types of information:

Personal Information You Provide

• Contact Details: Name, email address, shipping address, and phone number
• Payment Information: Credit card details (processed securely through our payment gateways), PayPal account information
• Account Information: Username, password, and preferences for registered users
• Event Details: Information about the events you’re shopping for (such as Halloween, Book Week, or Christmas celebrations)
• Communication Records: Correspondence with our customer service team

Information Collected Automatically

• Device Information: IP address, browser type, device type, and operating system
• Browsing Data: Pages visited, products viewed, and time spent on our site
• Location Data: General geographic location to provide relevant shipping options and currency conversion

How We Use Your Information

We use your information to create an enchanting and seamless shopping experience:

• Order Fulfillment: To process your payments, ship your costumes, and provide order updates
• Customer Service: To assist with inquiries about our products, from Contact Lenses to Capes and everything in between
• Personalization: To recommend costumes and accessories that match your interests and past purchases
• Website Improvement: To enhance our website functionality and user experience
• Marketing Communications: To send information about new collections, special offers, and costume ideas for upcoming events (with your consent)
• Security: To protect against fraud and unauthorized transactions

Data Sharing and Disclosure

We value your trust and only share your information in the following circumstances:

Service Providers

• Payment Processors: Secure payment gateways for credit card and PayPal transactions
• Shipping Partners: Logistics companies to deliver your costumes worldwide (excluding some remote areas and parts of Asia)
• IT Services: Companies that help us maintain our website and secure your data

Legal Requirements

We may disclose information when required by law or to protect our rights, customers, or business.

Business Transfers

In the event of a merger, acquisition, or sale of assets, customer information may be transferred to the new entity.

Data Storage and Security

We implement robust security measures to protect your magical experience:

Storage Locations

Your data is stored on secure servers located in the United States, with appropriate safeguards for international data transfers.

Security Measures

• SSL Encryption: All data transmitted between your browser and our website is encrypted
• PCI Compliance: We adhere to strict Payment Card Industry Data Security Standards
• Limited Access: Only authorized personnel have access to your personal information
• Payment Data: We never store complete credit card details on our servers
• Regular Security Assessments: We continuously monitor and improve our security practices

While we implement these comprehensive security measures, no online transmission or storage method is 100% secure. We encourage you to use strong passwords and protect your login information.

Your Rights and Choices

You have control over your personal information:

• Access and Update: You can review and edit your account information at any time
• Data Portability: You can request a copy of your personal data in a readable format
• Deletion: You can request deletion of your personal information, subject to legal requirements
• Marketing Preferences: You can opt-out of marketing communications at any time
• Account Closure: You can close your account through your account settings or by contacting us
• Cookies: You can manage cookie preferences through your browser settings

To exercise any of these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

Like most magical online experiences, we use cookies and similar technologies:

Types of Cookies We Use

• Essential Cookies: Required for basic website functionality and secure shopping
• Performance Cookies: Help us understand how visitors interact with our website
• Functionality Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant ads for costumes and accessories

Managing Cookies

You can control cookie settings through your browser. Please note that disabling certain cookies may affect your shopping experience and limit access to some features.

We may also use third-party analytics services to help us understand how customers use our website and improve our costume collections and user experience.

International Data Transfers

Since we ship to over 50 countries globally, your information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

Children’s Privacy

While we offer costumes for children, our website is not directed at individuals under the age of 16. We do not knowingly collect personal information from children without parental consent. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, our customer service team is here to help!

We’re committed to resolving any concerns quickly and ensuring your experience with Fancy Dress Store remains as secure as it is spectacular!